Cookie - Troop

Information for the Cookie Program

Tiny Tutorials

abc smart cookies

Tiny Tutorials make it easier to navigate the ABC Smart Cookies site. From registering your account to creating a recognition order, these videos will capture exactly what you need taking less than 15 minutes of your time. Enjoy these videos if you need a refresher or are new to the cookie program. We got you covered!

Smart Cookies Customer Service: ABCSmartCookieTechSupport@hearthsidefoods.com or call 855-444-6682


volunteer tutorials

Volunteer Registration

Learn how to register your volunteer account in Smart Cookies.

Troop Initial Order 

Learn how to enter a Troop Initial Cookie Order by variety, select your delivery station, and submit your order.

Troop Secured Booth Request

Learn how to request a Troop secured booth sale location, date and time for Council approval.

Scheduling a First Come, First Serve Booth

How volunteers can schedule desired booths they need for their Troop Booth events.

Scheduling a Booth in a Lottery

How to book a booth in a lottery.

Distribute Cookies - Smart Booth Divider

Best practice method - Record all the packages sold at each individual booth sale, and distribute to only the girls that participated in that specific booth sale.

Troop Planned Order

Learn how to place a Troop planned order for pickup from a Cupboard . Refer to your Council's training materials for guidelines and weekly deadlines.

Troop to Girl Transfers

Learn how to create Troop to Girl transfers in Smart Cookies.

Virtual Cookie Shares - Entry for Direct Sales

Learn how to enter Cookie Share orders in a Direct Sale Council.

Manage Orders

Tutorial on how a Troop can view, edit or delete their orders during the cookie season.

Create and Manage Recognition Orders

Directions for how to create and manage recognition orders in Smart Cookies.