Troop Fall Product Manager Guide

Getting Started

Fall Product Sales Materials

TFPM Tasks

• Keep up-to-date on the latest news using the Online Community.
• Confirm with troop leader/treasurer that the troop has provided bank account information for ACH withdrawal, make regular deposits into the troop bank account, input girl payments into the M2 site and ensure funds are available for withdrawal.
• Conduct training regarding purpose and mechanics of the Fall Product Program with girls and parents/guardians.
• Reach out to the Community fall product manager (CFPM) and share how many girls in your troop plan to participate in the program. You can find the CFPM Roster in the Online Community after logging in with your MyGS account credentials.
• After receiving your M2 access via email, log in and set up your account. Verify all registered girls are listed. Contact fallproduct@sjgs.org if any girls are missing.
• Accept financial responsibility for any product ordered and/or delivered.
• Maintain complete and accurate records of products ordered and money paid by all girls in the troop, including giving receipts for product/money.
• Compile and enter troop’s Fall Product order into the online ordering system and review parent entry in M2OS.
• Deposit troop and Council monies into a troop bank account; provide an Authorization Agreement for ACH Debits.
• Arrange for pick-up of product and rewards from the CFPM and distribute to the girls.

TFPM Expectations

• Uphold the Girl Scout Promise and Law and Girl Scout Mission statement.
• Comply with GSUSA Policies, Standards and Guidelines, GSSJC Articles of Incorporation and Bylaws, GSSJC Policies and Operational Procedures.
• Commit time, energy, and interest necessary to meet the requirements of the position.
• Perform all duties in a timely manner.
• Compile and report all relevant information to assigned volunteer or Council department (such as rosters, evaluations, issues).Support the Council’s Culture of Philanthropy.
• Be available during the activity to assist girls and generate enthusiasm.
• Keep troop leadership team informed of progress of the activity.

TFPM Requirements

• Ability to work with girls or adults from all ethnic, racial, economic and cultural backgrounds.
• Represent Girl Scouting in a professional and enthusiastic manner to girls, adults and the community.
• Possess good verbal and written communication skills.
• Understand that this position is voluntary and that no payment is provided for this service.
• Must be computer literate and have access to the Internet and email.

2025 Order Card

Here are the nuts and candy items available for girl-delivered orders.

Ways to Participate

Navigating M2OS

Access M2OS Site

• On or before September 8, approved TFPMs will receive an email from M2OS inviting them to access the site. If you don’t receive the email by the end of the day on September 10, verify all qualifications have been met. If so, check your Spam or Clutter folder. If you still cannot find the email, contact fallproduct@sjgs.org. The Product Sales department will follow-up as quickly as possible. 
• Follow the instructions in the email to watch the required training video and create your password.  After viewing the video, click on the “Continue” button to complete your set up. 
• Create your own personalized avatar and share with your girls how fun and easy this is. 
• Launch the Parent/Guardian Email to remind them to set up an M2 account with their Girl Scout. 
• Please note:  after the initial set up, access the site by going to gsnutsandmags.com/admin. Girls and their parents/guardians will be able to access the M2OS site from their initial email. 

Girl-Delivered Order Entry

Contact the parents/guardians to remind them to enter girl-delivered orders from their order card into the M2OS site by October 13 at 10:59 PM (CDT). If a girl’s order doesn’t get entered by the parent/guardian, the TFPM can still enter the order. The TFPM has until October 14 at 10:59 PM (CDT) to verify orders or enter any missing orders. If there are outstanding errors or you need additional assistance, you may reach your Community fall product manager for assistance until October 16 at 10:59 PM (CDT). The deadline for Council to submit orders is vital.  It is imperative to meet the required deadlines.

Tracking Girl Payments

• Once a parent/guardian has turned in money and has been given a receipt, you can enter the payment in the M2OS site. Go to the Banking and Payments icon from the troop dashboard page. 
• Under the Girl Scout Payments section, you will see the list of girls, amount due, amount paid and balance owed. To view the details of the payments recorded, click on the plus sign next to the girl’s name. 
• If you need to add a new payment, click on the “Add Girl Scout Payment” button. 

Product Delivery

Picking Up the Troop's Order

Girl-delivered products (both from the order card and from the online girl-delivered orders) will be delivered to Community fall product managers from October 27—November 1.  

On Delivery Day

• Arrive on time
• Count your entire troop’s order before signing the delivery ticket
• Verify there are no melted products.Shake any loose boxes of chocolates.
• Sign the delivery ticket and accepting financial responsibility.
• Have enough climate-controlled space to transport all of your troop’s items at one time.
• Transport immediately to a climate-controlled space. Do not stop along the way.

When storing products, make sure that the area is:

• Climate-controlled; no open trucks or non-air conditioned vehicles
• Clean, well lit, water-tight and insect free
• Safe from pets and other critters
• Away from windows are any heat source

Product/Recognition Delivery Distribution to Families

• Print two copies of the Girl Scout Delivery Ticket with the option to include financials  for each girl. Use these as receipts.
• Separate all orders by girl, varieties and count before anyone arrives.
• Notify families of the date, time and location of pick-up.
• Recount the order with the parent/guardian. Shake loose cans to make sure chocolate items are not melted.
• Remind families to transport and store products in a climate-controlled environment. Avoid windows, heat sources, and do not leave in a vehicle.
• The TFPM and the adult should sign both copies of Girl Scout Delivery Ticket. You may also opt for the adult to email confirmation.
• Keep a signed copy. Give the other signed copy to the parent/guardian. Save a copy for your records for at least a year.
• Give each parent a money envelope if you’ve not already done so.
• Remind parent/guardian of the deadline when money should be submitted..
• You may use the same pick-up process for girl rewards.

Troop Proceeds & Recognitions

Troop Proceeds

Troop proceeds are earned based on the total number of items sold during the program. Proceeds belong to the troop and are not for individual girls. Troops retain 25% of the retail price of the nut/candy items and $2 for each magazine subscription, personalized product, candle, BarkBox and Tervis tumbler item sold. Please note that combo subscriptions only count as one subscription.

Patches

Combined Sales Rewards

Rewards are cumulative. 

Procedures for Managing Finances

• Each troop is required to set up and use its own troop bank account for purchasing and selling Girl Scout products.
• Treat all product as if it is money, as your troop is financially responsible for it.
• If any checks are received, be sure to deposit them immediately into the troop bank account so they clear before payment is due to council.
• Keep good written communication, such as receipts, emails or screenshots of texts. These records will be useful if parents are not meeting deadlines.
• Keep discussions on how much money has been earned for troop discussion and only when not within earshot of the public.
• When accepting cash payments, be sure to provide a receipt to the parent/caregiver and retain a copy for your records.
• Collect money as frequently as possible from the girls' parents/caregivers. Always provide a receipt for any money turned in.
• Remind parents in writing when money is due.
• Set a deadline for all money to be turned in to the troop. All money (including both the troop proceeds and the amount due the council) needs to be in the troop's bank account by November 16.
• Deposit all sale proceeds into the troop bank account as soon as possible; preferably within one day. Be sure to obtain receipts for all transactions. You are responsible for the money when it is in your possession.
• Keep the signed copy of the Girl Scout Delivery Ticket with your records in case of any questions or issues regarding the amount due.
• Troop proceeds should only be used for activities associated with your Girl Scout troop and not for personal use.

ACH Process

ACH Debit

• All troops will pay the amount due to council through an ACH debit process (no alternatives will be available). All money collected (including checks) is required to be deposited into the troop bank account. 
• The Registration of Bank Account and ACH Debit/Credit Acknowledgement (F-36, Revised 3/18) is required to be on file with the council. New troops should complete the form before their product delivery. An ACH form/F-36 needs to be on file at Council no later than October 13.  
• The form can be completed online by choosing the Bank Info tab in the Fall Product—Troop GSSJC’s Online Community site. There is no need to complete a new form if there are no changes. Paper forms can be found here or you can contact customer service at 713-292-0300 to request a printed F-36.
• When your troop accepts checks for payment, you are taking responsibility if the customer has insufficient funds. We do not recommend accepting personal checks for this reason, however, if accepted, Girl Scouts should only take payment by checks from close family and friends. 
• Deposits need to be made by November 16 to ensure the funds are available for ACH withdrawal on November 21.  
• Council will only withdraw the funds owed. The remaining balance in your troop bank account will reflect your troop proceeds. 
• Once the ACH transaction clears, the troop’s payment will be posted in the M2OS site. This could take up to 4 weeks.   
• Troops without a form on file will not be allowed to place an order.   

Reports

Girl Reward Delivery Ticket

Girl rewards will be delivered to your CFPM the first week of January. Your CFPM will notify you when the rewards will be available for pick-up.

• Print a copy of the Reward Delivery Ticket from M2OS.
• Print a copy of the Girl Reward Delivery Ticket to help sort rewards by girl.

Special Reports

• Special Reports are divided by sales categories. You may view all online girl-delivered items by customer to see which products to deliver and balance due. 
• To verify payments, click Reports then select the Special Reports tab. The easiest report to read is the Girl Scout Summary report. All reports are in Excel. 

Troop Summary Reports

• Shows a breakdown of sales by girl for your troop and see which girl sold the most of an item.
• Reports can be emailed to parents at the end of the program. To complete the end of year financial reporting, save and email all reports to Troop Leader and Treasurer. Retain reports for at least a year.

Final Reports

• Print copies of the Troop Orders and Troop Summary Report for the end of year financial reporting.
• Retain signed copies of the Girl Scout Delivery Ticket and Rewards Delivery Ticket for one year.