Tiny Tutorials help to navigate the Digital Cookie site from your role as a volunteer, girl or caregiver. From understanding your dashboard to refunding orders, these videos will capture exactly what you need taking less than 15 minutes of your time. Until you get familiar, let these videos guide you through the new girl and caregiver facing platform.
For Digital Cookie Help: https://digitalcookie.girlscouts.org/help/customer
Check Order Status: https://digitalcookie.girlscouts.org/customer-order/orders
Download tip sheets on the following topics to assist you in navigating the Digital Cookie site or view the videos below.
Forgot Password/Password Reset
Unlock Account
No Registration Email
Troop Dashboard
Troop Site Setup/Links
Troop Pickup Orders
Troop Refunding Orders
Troop Cheers
Customer FAQs
Volunteer FAQs
Parent/Girl Scout FAQs
Contact Customer Support
Site Registration Girl Scout 13 and Over
My Account Tab
Dashboard
Site Setup - Girl Scout 13 and Over
Photo/Video Upload
Marketing to Customers
Order Received: In-Person Delivery
Order Received: Shipped/Donated
My Cookies: Delivery Settings
My Cookies: Inventory by Variety
My Cookies: Financials
My Rewards
Cheers
Closing Your Site Early
Mobile App Booths
Order Status Page
Contact Customer Support with an Order Issue
Contact Customer Support with Registration Issue
Contact Customer Support with Account Information Issue